Apr 18, 2024
Kiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours.
Episode resources:
Apr 17, 2024
It’s time for a dive into brand awareness on social media. In this episode, Tiff and Dana talk about the realities of social media marketing for practices: the what, where, why, and how, including why it’s so critical, who you’re updating for, content ideas, and more.
Episode resources:
Apr 16, 2024
Sometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You’ll hear advice on…
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How long you should wait to know if you’ve hired the right person
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Why it’s important to be practical when hiring, not...
Apr 11, 2024
In marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient count is so important.
Apr 10, 2024
An office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice.
She explains why OMs should:
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Understand your...