Apr 30, 2025
Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone’s financial capabilities, understanding people’s motivators, and learning the art...
Apr 29, 2025
Tiff and Kristy look into re-care and re-activation in practices, including adopting a healthy mindset about patient outreach, encouraging medical readiness out of those patients, and steps your team can take today to ensure scheduling happens every time.
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Apr 24, 2025
Kiera guides listeners in an activity that will help each person be more purposeful in how they’re going about their lives, and build a path toward ultimate fulfillment at life’s end.
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Apr 23, 2025
Tiff and Kristy give tips on how to catch up on those collections fast, including a day-ahead assessment and treatment plan presentation. The advice given in this episode isn’t only effective for offices concerned about collections, but any office, regardless of what their bank account looks like.
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Apr 22, 2025
Kiera shares a ton of fun ideas on ways to attract and engage with potential patients in your community. These range from a killer referral program, to considering the locations of where you’re advertising, and more.
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