May 30, 2023
Episode 686: Implementing and Executing a Good Cancellation Policy
Britt and Tiff take over the podcast to talk about cancellation policies and the most important questions to ask yourself about coming up with yours:
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How much time do you need for notice?
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What happens if a patient doesn’t follow the policy?
They also touch on other do’s and don’ts to consider, including what to use instead of the word ‘cancellation’, and when you should give your patients grace.
Episode resources:
Reach out to Tiff and Britt: hello@thedentalateam.com
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