Jun 27, 2024
We’re halfway through 2024! That means we’re halfway toward the goals made at the beginning of the year. In this episode, Kiera reminds listeners to prep for the end of the year now by touching base with the right people, and adjusting or pivoting where necessary.
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Jun 26, 2024
Tiff and Dana talk about why videos are such effective additions to your practice’s operations manual. Their guidance includes the software to use, what topics to start with, who records them, and more.
Episode resources:
Jun 25, 2024
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Best ways to...
Jun 20, 2024
With the changing landscape, Kiera gets very real with practices in this episode. She’s joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you’re considering dropping insurance, and how Dental Menu seamlessly slots into...
Jun 19, 2024
Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response.
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Define “true emergency” — what should the doctor actually have to come in for?
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Role play! Listen to example calls and set language to use.
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Place daily blocks for those emergency appointments.
She adds a couple...