Feb 29, 2024
The popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office’s production, but the team stayed consistent and focused for a majority of 2023 to make...
Feb 28, 2024
It’s another book club episode! Kiera reviews Crucial Conversations: Told for Talking When Stakes are High, which gives guidance on how to speak effectively with others — personally, professionally, whatever.
She also touches on how to host the ideal book club for your office.
Feb 27, 2024
AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track, how often to track KPIs,...
Feb 22, 2024
Kiera is joined by Bob Burg, co-author of The Go-Giver! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person.
Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how to...
Feb 21, 2024
Job descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding.
Episode resources:
Reach out to Tiff and Dana: hello@thedentalateam.com