Sep 28, 2023
Book club is back! In this episode, Kiera reviews the August book assignment, Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz. She talks about what a profit-first mindset means, Mike’s formula for profit, why bigger is not better, what that healthy profit...
Sep 27, 2023
Answering the question How often do you update your operations manual? is both easy and hard to do. But in this episode, Tiff and Dana answer it! They discuss the best ways to keep this important document relevant, including what needs to happen each time a tiny change happens and a ton more.
Episode resources:
Reach...
Sep 26, 2023
\Dr. Ashley Joves returns to the podcast to get honest about the chaos of dentistry. Dr. Joves shares her current experiences about low morale and not letting team members down. To that Kiera talks about how to fall in love with the growth process and remember that the bad days are only 10% of life. Kiera also gives...
Sep 21, 2023
Tiff and Dana touch on the difficulty of hiring across the country right now. To give your practice a leg up on hiring the right type of people, the consultants give hints on what type of information you should be including in the job advertisements you’re posting — and how these thorough descriptions go beyond just...
Sep 20, 2023
Are you doing what’s necessary to take your business where it needs to go? In this episode, Kiera asks some challenging questions meant to inspire listeners to take a good, hard look at their dedication to the workplace. If you want your team to be made up of hard workers who believe in the practice, it starts with...