Nov 30, 2023
Kiera is joined by Billing Extraordinaire Sarah O’Brien to talk about hot ticket end-of-year benefits! They discuss ways to get patients to use their benefits, being strategic with scheduling so things don’t become overwhelming, how to address those who’ve used up their benefits, and a whole lot more.
Nov 29, 2023
Another DAT book club session! In this episode, Kiera, Dana, and Britt give listeners a taste of what book clubs look like for DAT team members. They discuss Medical Medium Revised and Expanded Edition: Secrets Behind Chronic and Mystery Illness and How to Finally Heal by Anthony William.
Additionally, they touch on how...
Nov 28, 2023
Popular end-of-the-year topics: raises and reviews for your team members. Kiera shares Dental A-Team’s approach for creating happier teams via feedback, rewards, and accountability. She talks about…
Best time for formal reviews and check-ins
How to set goals for the individuals
Questions to ask
Nov 23, 2023
Happy Thanksgiving! Kiera talks about how grateful she is for her team, her business, and her listeners — and gives advice on how you can incorporate more service into each of your own practices.
Nov 22, 2023
Tiff and Britt detail how to perfectly prep each day at your practice through the art of morning huddles. They give advice on what needs to be reviewed, what should’ve been done yesterday, and how each department can help.